We owned our home prior to the Canterbury Earthquakes and are close to the Greendale fault. Our home was built circa 2002. When EQC assessed our home they found earthquake cracking to our garage floor slab and exterior plaster, alongside some other minor damage. EQC managed the first repair, but over time the repair failed and we were unsure what to do, or if we could even be bothered doing anything about it. However, when in 2019 we lifted our carpets and found what we thought was significant earthquake damage to the slab, we had not choice but to reopen our claim with EQC.
EQC agreed the slab cracking was missed earthquake damage, however we became uncomfortable with EQC’s 2019 repair strategy. Our daughter met Mel Bourke at a meeting Mel presented in Rolleston in late 2019. Mel came to our home and outlined a process we could follow. We had some initial reservations about investing in assessments, but as the process is broken down into Stages, and due to the value of our home, we obtained our our own evidence of damage and repair.
We are now extremely confident in our assessments and know we have the right reinstatement strategy for our home. We found EQC to be good to deal with in the last few years, but we are still very pleased that we took an independent approach. So yes, it is 10 years on, and yes we are still working through it, but this is our forever home we are now know we will have it reinstated to as when new. Andrew (Selwyn)